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Terms & Conditions

Last updated: July 2026

These terms govern your use of the Integration Supplies website and any purchase, quote, or trade account arrangement made through it. By using this site, you agree to the terms below.

1. Trade-only business

Integration Supplies is a trade-only distributor. We sell to systems integrators, resellers, and installers — not directly to end consumers. Trade accounts are subject to review and approval, and we reserve the right to decline, suspend, or revoke trade account access at our discretion.

2. Product information

We make reasonable efforts to ensure product descriptions, specifications, and images on this site are accurate. However, manufacturers may update specifications, and actual products may vary slightly from images shown. Where a discrepancy exists, the manufacturer's official specification sheet takes precedence over website content.

3. Pricing

Dealer pricing shown to approved trade accounts is exclusive of GST unless otherwise stated. Recommended retail pricing (RRP), where shown, is inclusive of GST. Prices are subject to change without notice and do not constitute a binding offer until confirmed in a quote or order confirmation.

4. Quotes and orders

Quote requests submitted through this site are not binding orders. A quote will be followed up directly by our team, and any resulting order is subject to separate confirmation of price, availability, and delivery terms. Where online purchasing is enabled for a product, an order is only confirmed once payment has been processed and you have received order confirmation from us.

5. Delivery

We ship from our warehouse in Boronia, Victoria, Australia-wide. Delivery timeframes provided are estimates only and are not guaranteed. Risk in goods passes to the customer upon delivery to the address provided.

6. Returns and warranty

Products are covered by their applicable manufacturer warranty. Warranty claims are handled in accordance with the terms provided by the relevant manufacturer at the time of purchase. Please contact us to arrange any warranty claim or to discuss a return.

7. Limitation of liability

To the maximum extent permitted by law, Integration Supplies is not liable for any indirect, incidental, or consequential loss arising from the use of this website or products purchased through it. Nothing in these terms excludes any consumer guarantee or right that cannot lawfully be excluded under the Australian Consumer Law.

8. Intellectual property

All content on this website, including text, images, logos, and product descriptions, remains the property of Integration Supplies or its respective brand owners and may not be reproduced without permission.

9. Governing law

These terms are governed by the laws of Victoria, Australia. Any disputes arising from use of this site or related transactions are subject to the exclusive jurisdiction of the courts of Victoria.

10. Changes to these terms

We may update these terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised terms.

11. Contact us

Integration Supplies Pty Ltd
Unit 2, 16 Macquarie Place, Boronia, VIC 3155
Phone: +61 3 7034 7100
Email: sales@isupplies.com.au

© Integration Supplies Pty Ltd. Trade only. Privacy PolicyTerms & Conditions Staff Admin